Cartagena Plaza

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Cartagena Plaza, Sports and Entertainment

About the property

This hotel lies just a short distance away from the historical centre of Cartagena. The hotel is located just a few steps away from the stunning beach area, where guests can sit back and relax. The hotel is located close to a wide range of attractions in the area. Rafael Nunez International Airport can be found just a 10 minutes' driving distance away. This hotel greets visitors with warm hospitality and the assurance of a comfortable stay. The wonderful rooms offer personalised comfort and convenience. The hotel offers a range of excellent facilities and services, including dance classes, water sports, pool volleyball and water polo. The hotel boasts 3 luxurious restaurants, offering a variety of delectable cuisines.

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Popularity

8.7

Very good

General

6749

Tripadvisor 9/10

5474

Booking 7.8/10

424

Expedia 7.6/10

851

Main services

Wi-fi

Beach hotels

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Included services

Wi-fi

Non-included services

Car park

* Some services may carry an extra charge.

Guest reviews

7.6/10 Good

Cleanliness8/10

Staff and Service7.8/10

Amenities7.6/10

Property conditions and facilities7.4/10

Location8.8/10

Neighborhood8.6/10

Room rate2/10

8 / 10

Maria C

Good location easy check in & out

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24 Feb 2025

10 / 10

Rosalía Kathy

The staff at the Hotel Cartagena Plaza exceeded all expectations! They were incredibly friendly, attentive, and always willing to help. They even went above and beyond to organize a surprise birthday dinner for my son, which made our stay truly unforgettable. Absolutely 5 stars!

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15 Jan 2025

10 / 10

Gustavo

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12 Jan 2025

4 / 10

John Freddy

Pictures can lie

Not a so good stay....value for money is not there....the Rooms need un UPGRADE URGENTLY they are TOTALLY OUTDATED, bathrooms with mold. Food is just okay and the drinks, when you have the all inclusive package, are Not premium. The personnel service was very good and kind enough to let us change/try three (3) rooms, but once again, the premises are not comfortable and the pictures on the website are deceiving. Bottom line is that the Hotel is NOT well maintained and outdated...

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30 Dec 2024

Information about the area

Bocagrande, Colombia

With a stay at Hotel Cartagena Plaza in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and 4 minutes by foot from Rio Cartagena Casino. This beach hotel is 0.7 mi (1.1 km) from Plaza Bocagrande Commercial Center and 1.1 mi (1.7 km) from Castillo Grande Beach.

Bocagrande is a neighbourhood in the city of Cartagena de Indias in Bolívar, Colombia, It was designed with first-world standards, such as residential areas of restricted access, and a separate plant for processing waste water. Bocagrande is known in Cartagena for having the most important hotels of the city. It is one of the most expensive neighborhoods in the country, and is the most expensive and exclusive in the entire zone. Is a wealthy neighborhood of the city, between the Avenida Santander and the Carrera. The neighborhood is near the Ciudad Amurallada, the most popular tourist attraction in the city, which has an old town, Hard Rock Cafe, and a lot of museums and theaters. The neighborhood includes popular hotels, supermarkets, and cafes.

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What’s nearby

Bocagrande Beach - 0.1 km / 0.1 mi
Rio Cartagena Casino - 0.3 km / 0.2 mi
Centro Comercial Nao - 0.4 km / 0.3 mi
Malecón Bahía de las Ánimas - 0.6 km / 0.4 mi
El Laguito Beach - 1 km / 0.7 mi
Plaza Bocagrande Commercial Center - 1.1 km / 0.7 mi

Getting around

la bodeguita dock, co - 2.21 km
cartagena cruise port, co - 2.75 km
(CTG) Cartagena de Indias, Rafael Nunez, CO - 6.58 km

About accommodation

General

Air conditioning
Safety deposit box
Non-smoking throughout
WiFi available in all areas
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
Key access
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Spa facilities
Nightclub/DJ
Kids' club
Fitness centre
Themed dinner nights
Games room
Children's playground
Cooking class
Beachfront
Evening entertainment
Beach
Entertainment staff
Spa and wellness centre
Fitness

Services

Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Tour desk
Daily housekeeping
Fax/photocopying
24-hour front desk
Babysitting/child services
Shuttle service (additional charge)
Laundry
Business centre

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Sun terrace
Outdoor pool (all year)

Accessibility

Lower bathroom sink
Wheelchair accessible

Pool and wellness

Pool with view
Swimming Pool
Swimming pool
Sun loungers or beach chairs

Entertainment and family services

Board games/puzzles

Languages

English
Español

About the rooms

The accommodation has 382 rooms:

Bedroom

Alarm clock
Linen
Wardrobe or closet

General

Air conditioning
Trash cans
Ironing facilities
Safety deposit box
Iron
Key card access
Laptop safe

Accessibility

Entire unit wheelchair accessible
Accessible by lift
Entire unit located on ground floor
Upper floors accessible by stairs only
Upper floors accessible by elevator

Services

Wake up service/Alarm clock
Executive lounge access
Wake-up service

Room Amenities

Sofa bed
Socket near the bed
Clothes rack

Bathroom

Free toiletries
Toilet paper
Hairdryer
Shampoo
Shower cap
Slippers
Toilet
Shower
Towels
Private bathroom
Towels/sheets (extra fee)

Media & Technology

TV
Telephone
Radio
Cable channels
Flat-screen TV
iPod dock

Food & Drink

Minibar
Bottle of water

Kitchen

Coffee machine

View

City view
Sea view
View

Living Area

Sofa
Seating Area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Cost

Free

Restaurants

Kazabe Fusión

Access for guests and visitors
Reservation required

Le Place

Guests only
No reservation required

About the meal plan

All Inclusive

All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00 to 15:00
Minimum age for check-in: 18 years old

Check-out

Available 24 hours

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Up to 4 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
At check-in, guests must provide a record of full COVID-19 vaccination.
Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.

Accomodation license number

5286

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.